Waiting for an important parcel? India Post offers multiple convenient ways to track your Speed Post, Registered Post, and parcels in real-time. Here's your complete guide to tracking your shipments.

What You Need to Track

Before you start tracking, you'll need your 13-digit consignment number (also called tracking number or article number). This unique identifier is printed on your receipt when you send the item.

Example format: EE123456789IN

Method 1: Track Online (Recommended)

The easiest and most detailed tracking method:

  1. Visit the India Post tracking page
  2. Enter your 13-digit consignment number
  3. Click the "Track" button
  4. View detailed status including current location and delivery updates
Pro Tip: The tracking system updates every 2-4 hours as your item moves through the postal network. Check during business hours (9 AM - 6 PM) for the most recent updates.

Method 2: Track via SMS

Get tracking updates on your mobile phone:

  • Format: Type POST <consignment number>
  • Send to: 166 or 51969
  • Example: POST EE123456789IN
  • Response time: Within 1-2 minutes

Method 3: India Post Mobile App

Download the official India Post app:

  • Available on Google Play Store and Apple App Store
  • Search for "India Post" or "Speed Post"
  • Enter consignment number in the tracking section
  • Save frequently tracked items for quick access

Understanding Tracking Status

Common status messages and what they mean:

Status Meaning
Booked Item accepted at post office
In Transit Moving between post offices
Arrived at Destination Reached delivery post office
Out for Delivery Postman is delivering today
Delivered Successfully delivered
Attempted Delivery Delivery tried but failed (recipient not available)
Returned Sent back to sender

Tracking Different Services

Speed Post Tracking

  • Most detailed tracking available
  • Real-time updates at each checkpoint
  • Guaranteed delivery timeline
  • SMS alerts for major status changes

Registered Post Tracking

  • Basic tracking with major checkpoints
  • Updates when item reaches sorting centers
  • Delivery confirmation available

Parcel Tracking

  • Similar to Registered Post
  • Updates at key transit points
  • Weight and dimensions recorded

Troubleshooting Common Issues

Tracking Number Not Found

Possible reasons:

  • Item just booked (wait 2-4 hours for system update)
  • Incorrect number entered (verify from receipt)
  • System maintenance (try again later)

Status Not Updating

Solutions:

  • Wait 24 hours - updates may be delayed
  • Contact the booking post office
  • Call India Post customer care: 1800-11-2011

Delivery Delayed

What to do:

  • Check if delivery was attempted (status will show)
  • Contact destination post office directly
  • File a complaint on India Post website if beyond expected delivery time
Important: For Speed Post, if delivery exceeds the guaranteed timeline, you can claim a refund of the postage fee. Keep your receipt as proof.

Tips for Smooth Tracking

  1. Save your receipt: Keep it until delivery is confirmed
  2. Check regularly: Monitor status daily for important items
  3. Provide correct address: Include PIN code to avoid delays
  4. Be available: Ensure someone is home during delivery hours
  5. Contact quickly: If issues arise, contact the post office immediately

International Tracking

For international shipments (EMS/Speed Post International):

  • Track on India Post website until it leaves India
  • Use destination country's postal service for tracking after arrival
  • Universal Postal Union (UPU) tracking available for some countries

Customer Support

Need help with tracking?

  • Toll-free number: 1800-11-2011
  • Email: speedpost@indiapost.gov.in
  • Website: www.indiapost.gov.in
  • Twitter: @IndiaPostOffice

Conclusion

Tracking your India Post parcels is simple and convenient with multiple options available. Whether you prefer online tracking, SMS updates, or the mobile app, you can stay informed about your shipment's journey from booking to delivery.

Remember to keep your consignment number safe and check tracking regularly for important shipments. If you encounter any issues, don't hesitate to contact India Post customer support for assistance.